Summary
For the launch of the start-up Smart Fed (Switzerland), we developed a revolutionary feedback application that enables employees to anonymously evaluate a range of topics in their company, ranging from superiors, work environment, strategy to personal development perspectives.
The application includes a separate management and data analytics dashboard and cockpit for administrators and managers for evaluating all feedback data with which improvement measures can be implemented in the company. Subsequently, an order process was developed which, when connected to Salesforce CRM and payment provider Stripe, enables Smart Fed to be purchased as Software as a Service (SAAS).
Project category: Digital Product
Title: Smart-fed employee feedback application
Client: smart-fed AG, Switzerland
Industry: HR and SAAS
Objectives: Development of a feedback web application for desktop and mobile, an admin dashboard and a management cockpit. Subsequent development of an order process to purchase SaaS employee licenses for Smart-fed as a company, including automatic creation of the user instance. The project goals included:
- Market research, ideation and user experience (UX) design
- Development of the web application for desktop and mobile to give feedback, change feedback within 24 hours and re-evaluate feedback every 3 months
- Development of the admin dashboard for the administration of feedback recipients, topics and criteria, for setting up the organizational structure and for importing employees
- Development of the management cockpit including statistics with dimensions of the time axis, feedback topic and feedback origin, including filter logic
- Development of a database including security concept and anonymity logic for the administration of customer instances
- Order process to acquire Smart-fed employee licenses
- Connection to Salesforce as CRM for customers
- Connection to Stripe as a payment provider for credit card payments
- Implementation of a secure login with 2FA (2-factor authentication)
B-works role: Ideation, Strategy, UX/UI Design, Software Development
Technology: Laravel (backend), Angular 6 (desktop frontend), Ionic (mobile frontend), Sass (shared style sheets between desktop and mobile), Cypress (testing automation for business logic)
Project size: 400+ days with 5 B-works team members
