Website Maintenance and Support Services

Expert website maintenance and support to keep your digital presence and application running smoothly. Choose from our transparent pricing packages tailored for Drupal, WordPress, and other leading CMS platforms. Trusted by marketing managers and CTOs.

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Our Maintenance and Support Services

We offer a range of services tailored to meet the unique needs of your website and custom web application. Our services include:

Regular module and plugin updates to ensure your website is always running the latest software.
Security checks and fixes to protect your site from vulnerabilities and threats.
Website backups and restore options to safeguard your data.
SSL certificate monitoring to maintain secure connections.
Spam removal to keep your site clean and professional.
Performance optimization to ensure fast loading times and a smooth user experience.
Monthly activity reports to keep you informed about your site's performance.

Our team is experienced with various technologies and platforms, including Drupal, WordPress, React, Laravel, Vue.js, and Next.js.

We support the following Content Management Systems and technologies

At B-works we are always up-to-date and use the latest technologies for our web projects. Our tech stack includes:

WordPress

NextJS

Our Maintenance Packages

from $ 395 per month

Monthly report
Module/plugin updates
SSL certificate monitoring
Content backup
Spam removal
1 support ticket per month*

from $ 795 per month

All features of Basic
Uptime monitoring
Security checks and fixes
Design and responsiveness checks
Content and image reviews
2 support tickets per month*

Popular

from $ 1,295 per month

All features of Pro
Fixing Google Search console errors
JavaScript error checks and fixes
Page redirection and error checks
Design conformity across devices and browsers
3 support tickets per month*

All packages are billed annually with no setup fees. Contact us for custom Service Level Agreements (SLA).

Why Choose B-works for Your Website Maintenance?

At B-works, we understand the critical role your website plays in your business. Our comprehensive maintenance and support services are designed to ensure your website and software application remains secure, up-to-date, and fully functional. Whether you use Drupal, WordPress, or other CMS platforms, our team of experts is here to help.

Benefits of Our Maintenance Services

Choosing B-works for your website maintenance and support offers numerous benefits:

Peace of mind knowing your website is in expert hands.
Proactive error resolution through our monitoring (for SLA clients).
Improved website security and reduced risk of downtime.
Enhanced performance and user experience.
Regular updates and improvements to keep your site current.
Transparent pricing and comprehensive reporting.
Ongoing SEO ranking improvement through monthly SEO optimization.

How it works: Our Maintenance Process

Our structured process ensures thorough and efficient maintenance of your website:

01 —

Briefing call

Understanding your website's unique needs and challenges to tailor our services.

02 —

Audit

Conducting a comprehensive audit to identify any existing issues and areas for improvement.

03 —

Maintenance

Applying updates, security patches, and performance optimizations to your site.

04 —

Monitoring

Setting up continuous monitoring to proactively address any issues that arise (Pro and Pro with SEO plans only).

05 —

Reporting

Providing detailed monthly reports on website performance and maintenance activities.

06 —

Feedback & Adjustment

Regularly reviewing and adjusting our services based on your feedback and evolving needs.

Case Studies

See how our maintenance and support services have helped other businesses:

Trusted by small and large organizations

FAQ

What is included in the monthly maintenance?

Our monthly maintenance includes module and plugin updates, security checks, backups, performance optimization, and detailed reports.

Can you provide support for custom-built software applications and websites?

Yes, we offer support for custom-built software applications and websites using various technologies, including React, Laravel, and Vue.js. Contact us to discuss your specific tech stack.

How quickly can you resolve issues that arise with my website?

We prioritize critical issues and aim to resolve them within hours. For non-critical issues, our standard resolution time is within 1-2 business days, depending on the complexity of the problem.

Do you offer support outside of regular business hours?

Yes, we offer extended support through custom Service Level Agreements (SLAs) to ensure your website is maintained and supported even outside of regular business hours.

Can you help improve my website's SEO performance?

Absolutely! Our Pro with SEO package includes regular SEO audits, error checks, and performance optimization to help improve your website’s search engine rankings.

About B-works

B-works is a leading digital agency specializing in end-to-end digital product development. Since 2017, we have been empowering businesses with innovative solutions, including website development, app creation, and comprehensive maintenance services. Our team of experts is dedicated to turning customer requirements into successful digital solutions.